Services and Solutions

A recent Gartner study reported that, "Today’s project and service organizations, including IT departments, struggle with project, time, cost and resource management challenges. The struggle is at the aggregate level. Most of these organizations have time-reporting systems and project-scheduling tools, but with such tools these organizations cannot take a step or two away from the trees to see the forest."

A well-structured and managed Governance model is a key step ("or two away from the trees") in looking at the demand on your IT organization and determining how to best utlitize your IT resources -- both human and system resources -- in supporting the enterprise.

ISM has developed a detailed Governance process infrastructure -- ISM Framework for IT Success^SM (a.k.a. "Fritz") -- and toolkit and has partnered with top-tier governance application vendors to assist in enabling the operational and cultural changes that a Governance model brings to your enterprise. Our Governance framework and 17 years of solution definition and implementation experience will help you improve your IT strategy, performance, and alignment with the enterprise. Together we maximize the value IT brings to the enterprise by helping you more effectively manage the business of IT.

Our Governance services and solutions include:

• Assessment and Planning
• Process and Requirements
• Solution Evaluation and Technology Selection
• Solution Implementation and Deployment
• Education and Training
• Support