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ISM

Integrated Solutions Management, Inc. (ISM) helps corporations and government agencies improve IT strategy, performance, and alignment with the enterprise through optimized and cost-effective IT solutions, processes, and operations.

Solutions Solutions - Technology-based solutions and applications configured and customized to agency- or enterprise-specific needs and level of maturity.
Processes Processes - Business processes defined and implemented to maximize the benefits of the technology-based solutions in support of the mission or business.
Operations - Governance and operational strategies to ensure that the return on investment in new technology and processes is both realized and exceeded.

Framework for IT SuccessAll ISM services leverage our proven, comprehensive IT framework, providing a blueprint for IT operational excellence. The Framework for IT SuccessSM, commonly known as Fritz®, is the first IT framework that identifies, details, and integrates all of the business processes required to run IT as if it were a standalone business. To ensure its practical application to all types and sizes of commercial, Federal agency, and Department of Defense clients, ISM has utilized some of the leading IT and industry best practice frameworks for validation and verification of our Framework for IT SuccessSM, including ISO 20000, ITIL® v3, COBIT®, CMMI®, FISMA, and the Project Management Body of Knowledge (PMBOK®).

At Integrated Solutions Management, we not only know what needs to be done, we also know how to do it. We deliver end-to-end solutions including assessment, diagnostic, planning, implementation, and continuous improvement services. Towards that end, we have an unparalleled team of credentialed and experienced implementation specialists, and continue to successfully deliver process and software implementation solutions to the likes of the Department of Justice, Federal Bureau of Investigation, Department of Defense, Department of the Interior, Department of the Treasury, Internal Revenue Service, Marathon Oil, Motorola, PepsiCo, Tropicana, Publix, Blue Cross Blue Shield of Florida, Highmark (Blue Cross Blue Shield), HEB, Electrolux, and The College Board.

Over 20 years of experience and our practical, proven IT framework enables ISM to consistently meet and exceed the needs and expectations of both our public and private sector clients.

 

Integrated Solutions Management

 

 

Current Career Opportunities at ISM

 

IT Service Management Consultantt-- ISM is looking for a high caliber, multi-dimensional ITSM/ITIL® expert, with proven skills in assisting organizations in adopting IT Service Management best practices.

Click here for job qualifications and required credentialing.

 

 

 

 

Headquartered in Tampa, Florida, our Federal Government Solutions office is located in Fairfax, Virginia, with an additional field office in Huntsville, Alabama. ISM is certified by the Small Business Administration (SBA) as a qualified small business, as well as a General Services Administration (GSA) contract holder -- GSA IT Schedule 70 - GS-35F-0193X -- and Federal Aviation Administration (FAA) eFAST contract holder -- DTFAWA11A-00153.

ISM

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