Integrated Solutions Management, Inc. (ISM) helps corporations and government agencies improve IT strategy, performance, and alignment with the enterprise through optimized and cost-effective IT solutions, processes, and operations.
All ISM services leverage our proven, comprehensive IT framework, providing a blueprint for IT operational excellence. The Framework for IT SuccessSM, commonly known as Fritz®, is the first IT framework that identifies, details, and integrates all of the business processes required to run IT as if it were a standalone business. To ensure its practical application to all types and sizes of commercial, Federal agency, and Department of Defense clients, ISM has utilized some of the leading IT and industry best practice frameworks for validation and verification of our Framework for IT SuccessSM, including ISO 20000, ITIL® v3, COBIT®, CMMI®, FISMA, and the Project Management Body of Knowledge (PMBOK®).
At Integrated Solutions Management, we not only know what needs to be done, we also know how to do it. We deliver end-to-end solutions including assessment, diagnostic, planning, implementation, and continuous improvement services. Towards that end, we have an unparalleled team of credentialed and experienced implementation specialists, and continue to successfully deliver process and software implementation solutions to the likes of the Department of Justice, Federal Bureau of Investigation, Department of Defense, Department of the Interior, Department of the Treasury, Internal Revenue Service, Marathon Oil, Motorola, PepsiCo, Tropicana, Publix, Blue Cross Blue Shield of Florida, Highmark (Blue Cross Blue Shield), HEB, Electrolux, and The College Board.
Over 20 years of experience and our practical, proven IT framework enables ISM to consistently meet and exceed the needs and expectations of both our public and private sector clients.