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Framework for IT SuccessSM
Fritz® is a comprehensive management planning framework -- consisting of 26 business processes and optimized for both the traditional, physical infrastructure and the emerging virtual infrastructure -- that is ideal for assisting in the planning and management of an IT organization. With appropriate steps in the business processes automated with service management, project and portfolio management, and financial management applications, Fritz® facilitates the visibility, accountability, resource optimization, and service-oriented focus required of today’s IT organization, and provides the foundation for all of ISM's proven, practical IT management and implementation solutions. The accompanying Framework for IT SuccessSM User Guide outlines over 20 distinct planning and management uses for Fritz®, such as:
Furthermore, Fritz® has direct applicability to half of the Top 10 Business Priorities as defined by Gartner's 2009 CIO survey: 1. Business process improvement Leveraging Fritz®, we maximize the value that IT brings to the enterprise by enabling organizations to more effectively manage the business of IT.
To receive additional information regarding the Framework for IT SuccessSM, please provide your contact information below:
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The Framework for IT SuccessSM, commonly known as Fritz®, is Integrated Solution Management's copyrighted IT management framework -- the first IT framework that identifies, details, and integrates all of the business processes required to run IT as if it were a standalone business. Fritz® represents a best practice combination of numerous industry-recognized frameworks, processes, and architectures, including ISO 20000, ITIL® v3, COBIT®, CMMI®, FISMA, and the Project Management Body of Knowledge (PMBOK®). 
