• 25 Years of IT Success
    25 Years of IT Success

    Serving our clients in Tampa and nationwide since Scott Norwood went wide right at Tampa Stadium in 1991.

  • HighPoint Solutions
    Congratulations HighPoint Solutions!!

    ISM would like to congratulate HighPoint Solutions on their successful ServiceNow deployment.

  • ISM Chalk Talk
    Defining Your Incident Category Model

    Watch our ISM Chalk Talk regarding developing your Incident Classification scheme for optimal IT Service Management (ITSM) performance.

Integrated Solutions Management, Inc. (ISM)

Integrated Solutions Management, Inc. (ISM) is an IT performance and management consulting company for global 2000 companies & government entities providing organizational change and transformation through our ITSM and Project Portfolio delivery framework FRITZ®. ISM helps organizations and agencies orchestrate chaos, demonstrate value from IT, and accelerate how business objectives are achieved through technological innovations.

We light the way to IT success.

Services

By working with ISM and implementing our Framework for IT SuccessSM (FRITZ®), public and private sector organizations realize tangible results that align IT with mission and business objectives.

While ITIL®, COBIT, and other IT frameworks tell you what you should do...FRITZ® tells you how you should do it...when you should do it...and why you should do it. FRITZ® ensures that your implementation of industry best practices are real-world, practical, value driven, and, ultimately, embraced within your agency or enterprise.

About us

Integrated Solutions Management, Inc. (ISM) is an IT performance and management consulting company for global 2000 companies & government entities providing organizational change and transformation through our ITSM and Project Portfolio delivery framework FRITZ®. ISM helps organizations and agencies orchestrate chaos, demonstrate value from IT, and accelerate how business objectives are achieved through technological innovations. We have built a reputation of trust, excellence, and experience, by creating world class IT strategies for highly complex and secure institutions.

Federal government contracting vehicles: GSA Schedule 70 (IT Services), GS-35F-0193X; Federal Aviation Administration (FAA) eFAST contract holder, DTFAWA11A-00153; and SeaPort-E contract holder, N00178-12-D-6912

Founded in Tampa, FL in 1991